easyJet delay compensation: check your flight against the record
easyJet is a UK carrier. Flights out of the UK are covered by UK261 whatever the destination, and flights into the UK are covered too, from anywhere in the world.
Enter the flight number and date. We pull the actual arrival time, the Eurocontrol air-traffic delay logged at both airports that day and the airport weather, then tell you whether easyJet owes you £220, £350 or £520 per passenger and how strong the airline's likely defence is.
Typical easyJet routes
| Route | Distance | Per passenger |
|---|---|---|
| Gatwick to Malaga | 1,665 km | £350 |
| Luton to Amsterdam | 370 km | £220 |
| Manchester to Alicante | 1,770 km | £350 |
| Gatwick to Tenerife South | 2,960 km | £350 |
Bands: up to 1,500 km £220 / €250; 1,500 to 3,500 km £350 / €400; over 3,500 km £520 / €600 (halved for a 3 to 4 hour long-haul delay).
What to know about claiming from easyJet
- easyJet UK (U2) is a UK carrier, so flights INTO the UK from anywhere are covered by UK261 as well as flights out of the UK. easyJet Europe (EC) flights from EU airports fall under EU261.
- easyJet handles claims through its online form and usually replies within 28 days. Refusals citing air traffic control or weather are common; the check shows whether Eurocontrol logged either at your airports that day.
- The CAA lists easyJet with AviationADR. If the claim is refused or unanswered after 8 weeks, the referral is free to you and binding on easyJet.
If easyJet refuses or does not answer within 8 weeks: The CAA lists this airline with AviationADR. Free to you. You can go there once the airline has given a final answer, or has not answered within 8 weeks of your written complaint, and its decision binds the airline if you accept it.
You can claim from easyJet for free.
Use the claim page above and a free template from the CAA, Which? or MoneySavingExpert. Our £4.99 letter adds the verified flight record and the day's delay and weather evidence, which is what you will need if easyJet replies with “extraordinary circumstances”. Claims firms charge 35% to 50% of the payout for the same claim.
easyJet compensation questions
Answers people search for
How much compensation does easyJet pay for a delay?
£220 for flights up to 1,500 km (Gatwick to Amsterdam, Geneva, Paris), £350 for 1,500 to 3,500 km (Malaga, Alicante, Tenerife, Athens), per passenger, when you arrive 3 hours or more late and the cause was within easyJet's control. Under EU261, from an EU airport, the figures are €250 and €400.
How do I claim compensation from easyJet?
Use easyJet's delays and cancellations page and choose the compensation form, or write to Customer Services. Quote the flight number, date, your booking reference, the arrival delay and the regulation article. Our free check gives you the verified delay; the letter option writes the claim for you.
easyJet refused my claim because of air traffic control. Is that right?
Only if ATC restrictions actually affected your flight and easyJet took all reasonable steps to avoid the delay. The burden of proof is easyJet's. Eurocontrol publishes the air-traffic delay attributed to every European airport each day, by cause; our check shows what it recorded at your airports.
How long does easyJet take to pay?
easyJet aims to respond within 28 days. If it refuses or goes quiet for 8 weeks, AviationADR takes the case free of charge and typically decides within 90 days.
What if easyJet cancelled the flight?
Compensation is due unless you were told 14 or more days before departure, or you were re-routed close to the original times. You are separately entitled to a refund within 7 days or a replacement flight, plus care while you wait. After two hours on a short-haul flight (three on medium-haul, four on long-haul) you are owed meals, drinks and two calls or emails, and a hotel with transfers if you are stuck overnight. Keep every receipt; these are refundable on top of any compensation.